IMA Materialforschung und Anwendungstechnik GmbH
c/o Applus Laboratories

Wilhelmine-Reichard-Ring 4
01109 Dresden
Germany

Managing Directors: Dr.-Ing. Ron Buchholz, Marcos Martija Ortiz

Contact Details
Phone: +49 351 8837 6343
Email: digital.labs@applus.com

Registered in register court Dresden, HRB 5995
Tax identification number: DE 155293995
Consumer dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of § 36 VSBG.

⚠ LEGAL REVIEW REQUIRED — Decision needed (§ 36 VSBG). Now that the shop also sells to consumers, a statement on consumer dispute resolution is mandatory. The wording above assumes non-participation — this must be confirmed by Legal. If IMA does participate, name the competent Verbraucherschlichtungsstelle with address and website instead. Note: the Applus+ “Complaint Procedure” (Oct 2021) only describes internal complaint handling by the Quality Manager and is not a § 36 VSBG statement. The EU ODR platform link is no longer required (platform discontinued in July 2025).
⚠ LEGAL REVIEW REQUIRED — Address / contact conflict. This Imprint states Wilhelmine-Reichard-Ring 4, 01109 Dresden, phone +49 351 8837 6343, digital.labs@applus.com. The company site ima-dresden.de states Am Lagerplatz 4, 01099 Dresden, phone +49 (0)351 8837-0, ima@applus.com. Only one can be the summonable business address (ladungsfähige Anschrift). Please confirm and align this page, the Widerrufsbelehrung and the Datenschutzerklärung.

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